We know that when you radio gear goes down, you want it repaired quickly and right back in service. We try VERY hard to turn everything around within 48 hours. All of our Techs have many years of experience and are FCC lisenced. We also program Motorola, Vertex, Kenwood, Midland, Maxon as well as all Icom radios. Ship you hurting radios to: 8260 Hale Way White City, OR 97503 Attn:Service 541-621-4588 Please insert a note with symptoms, and your return address and phone number.